The easiest way to pay is online by credit/debit card, you will need your County Durham Outreach and Support account reference number (this can be found on documentation that we have sent to you) to hand to ensure the payment is correctly allocated to your account.
Pay by telephone
You can pay using our 24-hour automated payment line 0300 456 0697.
You will need your County Durham Outreach and Support account reference number, your credit/debit card and a pen and paper to note your receipt number.
Internet banking or standing order
You can pay by bank transfer or standing order using these details:
Bank: Lloyds Bank
- Account Name: Durham County Council
- Sort Code: 30-92-79
- Account Number: 51009868
Payment reference: Use your County Durham Outreach and Support account reference number to ensure your payment is correctly allocated to your account.
Pay at PayPoint and Post Offices
A barcode is printed on your County Durham Outreach and Support correspondence which means it can be taken to most PayPoint outlets or any Post Office where it will be scanned and payment taken.
Find your nearest PayPoint location
With over 28,000 locations across the UK, PayPoint’s network is bigger than all banks, Post Offices and supermarkets together. You can filter the results to check your local store offers bill payment services.
Find your nearest PayPoint and opening hours.
Find your nearest Post Office
The Post Office has over 11,500 branches across the UK. Many branches are open earlier and later than you think and some even open on Sundays. You can pay bills at all Post Office branches.
Find your nearest Post Office and opening hours.